Shipping policy
Order Processing
Orders are typically processed within 2–3 business days, excluding weekends and federal holidays. During holidays or other high-volume periods, processing may take up to 5 business days.
Processing time is separate from shipping and delivery time. We appreciate your patience while we prepare your order.
Shipping Destinations and Delivery Times
We currently ship within the United States. All orders are shipped from our warehouse in California.
After an order has shipped, estimated delivery is typically 5–8 business days, depending on the destination and shipping carrier. Delivery times are estimates and are not guaranteed.
Shipping Costs
Available shipping rates are displayed at checkout.
Free standard shipping is available on U.S. orders over $45, after discounts and before taxes.
Order Tracking
Once your order has shipped, you will receive an email containing your tracking information. Please allow up to 24–48 hours for tracking updates to appear.
If you have questions about your tracking information, please contact us at official@furoma.online
Shipping Delays
Delivery delays may occasionally occur because of weather, carrier disruptions, holidays, or other circumstances outside our reasonable control.
If we expect that we will be unable to ship your order within the stated processing time, we will contact you with an updated estimate and provide the option to cancel the affected order for a full refund.
If your tracking information has not updated or your package is delayed beyond the estimated delivery time, please contact us. We will work with the shipping carrier to help resolve the issue.
Address Changes
Please review your shipping address carefully before placing your order.
If you need to change your shipping address, contact us within 12 hours of placing the order. We cannot guarantee address changes once an order has entered processing or has been shipped.