To maintain their freshness and effectiveness, store Furoma products in acool, dry place away from direct sunlightand keep bottles tightly closed when not in use.

Our formulas are designed specifically fordogs and cats. If you have birds or other small pets, we recommend consulting with a veterinarian before use, as some animals have different sensitivities to essential oils.

Our fragrances are crafted to offer a long-lasting, natural aroma. The duration may vary depending on room size, airflow, and fragrance type. Reed diffusers typically last 6-8 weeks.

Currently, we only ship within the United States. We are working on expanding our shipping options in the future!

If you need to update your shipping address, please contact us within24 hoursof placing your order. Once the order has been processed, we may not be able to make changes.

Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number to check the status of your delivery. If you have any questions, please contact us atcustomerhelp@furoma.online

Shipping times depend on your location. All orders are shipped from our warehouse in California, United States. It may take 3-8 business days to deliver.

If your package is lost or delayed beyond the estimated delivery time, please contact us atcustomerhelp@furoma.online We will work with the shipping carrier to resolve the issue as quickly as possible.

We want you to love your Furoma experience! If you’re not completely satisfied, you may return unused and unopened products within30 days of purchase for a refund or exchange. See our Return Policy for details.