Privacy policy

FUROMA (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you visit furoma.online (the “Site”), purchase our products, create an account, subscribe to our emails, or otherwise communicate with us (collectively, the “Services”).

Please review this Privacy Policy carefully. It explains our privacy practices and the choices that may be available to you.

Information We Collect

We may collect information you provide directly to us, including your name, email address, phone number, billing address, shipping address, order details, account information, marketing preferences, product reviews, and information included in customer service communications.

Payment information is generally collected and processed directly by our payment processors. We receive payment confirmation and limited transaction details needed to process and fulfill your order.

When you use the Site, we and our service providers may automatically collect information such as your IP address, approximate location, device type, browser, operating system, network information, pages viewed, products viewed, links clicked, referring pages, and interactions with the Site or our emails. We may collect this information using cookies, pixels, and similar technologies.

We may also receive information from companies that help us operate our business, including Shopify, payment processors, fraud-prevention providers, shipping providers, analytics providers, marketing providers, customer support providers, and product review services.

How We Use Personal Information

We use personal information to process payments, fulfill and deliver orders, manage returns or replacements, maintain customer accounts, respond to customer service requests, communicate about orders and products, improve the Site and customer experience, measure Site performance, prevent fraud, protect the security of the Services, enforce our policies, and comply with applicable legal, tax, accounting, and regulatory obligations.

If you subscribe to our emails, we may use your information to send you product news, offers, and other promotional communications. You may unsubscribe at any time by using the unsubscribe link in our emails. Even if you unsubscribe from marketing, we may still send messages relating to your orders, account, or customer service requests.

Shopify

Our online store is hosted by Shopify. Shopify collects and processes personal information when you visit or purchase from the Site so that it can provide services to us and to you.

Depending on the Shopify services and features we use, Shopify may process information about your interactions with our store, other Shopify merchants, and Shopify services for purposes such as fraud prevention, analytics, personalization, and advertising. Information may be processed by Shopify and its service providers in countries other than the country where you live.

You can learn more by reviewing the Shopify Consumer Privacy Policy at https://www.shopify.com/legal/privacy/consumers. You may also manage certain privacy choices relating directly to Shopify at https://privacy.shopify.com/.

Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember your preferences and shopping cart, maintain account and security functions, understand Site traffic, improve our products and customer experience, and measure or personalize marketing where applicable.

For more information about cookies used by Shopify, please visit https://www.shopify.com/legal/cookies.

Most browsers allow you to remove or reject cookies through their settings. Blocking certain cookies may cause parts of the Site, including checkout or account features, to function incorrectly.

Other than legally recognized privacy signals such as the Global Privacy Control described below, we do not currently respond to browser “Do Not Track” signals.

Advertising and Data Sharing

We do not sell personal information in exchange for money.

We may allow Shopify and certain analytics or advertising providers to collect or process identifiers, commercial information, and Site usage information. Under some U.S. state privacy laws, these activities may be considered “sharing,” “sale,” or the use of personal information for targeted advertising even when no money is exchanged.

Depending on where you live, you may have the right to opt out of these activities. You may submit a request through any “Your Privacy Choices” link displayed on the Site, by using an enabled Global Privacy Control (“GPC”) signal, or by emailing official@furoma.online.

Where required by applicable law and supported by our Site’s privacy settings, we treat a GPC signal as an opt-out request for the browser or device sending the signal. A separate request may be needed for another browser or device.

We do not knowingly sell or share personal information belonging to individuals under 16 years of age.

How We Disclose Personal Information

We may disclose personal information to Shopify and other service providers that help us operate the Site, process payments, prevent fraud, fulfill and ship orders, provide customer service, display product reviews, analyze Site performance, or provide marketing services.

We may also disclose information to professional advisers, insurers, government authorities, law enforcement, or other parties when reasonably necessary to comply with applicable law, respond to legal requests, enforce our agreements, protect our rights, or protect our customers and the public.

If FUROMA is involved in a merger, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, personal information may be disclosed as part of that transaction. We may also disclose information when you direct us to do so or give us permission.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

Product Reviews and Public Content

If you submit a product review or other content for public display, the information you choose to include may be visible to anyone who visits the Site. Please do not include sensitive information, private contact details, or another person’s information in a public review. We cannot control how others use information that you voluntarily make public.

Children’s Privacy

The Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please email official@furoma.online so that we can review and, where appropriate, delete the information.

Security and Retention

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmitting or storing information is completely secure. Please do not send payment information, passwords, or other sensitive information through ordinary email.

We retain personal information for as long as reasonably necessary to provide the Services, complete orders, maintain customer accounts, respond to customer service requests, prevent fraud, comply with legal and accounting obligations, resolve disputes, and enforce our agreements and policies.

When personal information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable law and technical limitations.

Your Privacy Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request access to personal information we maintain about you, request correction or deletion, receive a portable copy, opt out of certain sale, sharing, or targeted advertising activities, withdraw consent, or appeal a decision concerning a privacy request.

You may also unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

To submit a privacy request, email official@furoma.online and provide enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests. You may use an authorized agent where permitted by applicable law.

We will not discriminate against you for exercising an applicable privacy right. Privacy rights are not absolute, and we may retain certain information when permitted or required by law, including information needed to complete transactions, prevent fraud, maintain business records, or comply with legal obligations.

Third-Party Websites

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, accuracy, or content of those third-party services. Please review their privacy policies before providing personal information.

International Processing

Although FUROMA currently sells and ships within the United States, Shopify and some of our service providers may process or store information in other countries. Privacy laws in those countries may differ from the laws where you live.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our Services, business practices, technology, or legal obligations. We will post the revised policy on the Site and update the “Last updated” date. We may provide additional notice when required by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please email official@furoma.online.